Account frozen during withdrawal

I just tried to withdraw from my primary account and have now a message saying my account is frozen due to unusual activity, will this withdrawal go through and how do I unfreeze my account?

Hello @Highhopes :wave:

Hope you are doing well.

From time to time we have to perform additional checks to keep in line with our obligations as a regulated financial company.

We might need to take a look into your Plum account for more details. Could you please send an email to ? One of our agents will be happy to assist you :blush: