App suddenly not recognising my pin and treating me like a new customer

This has happened today for no reason. I have been actively using the app for at least 4 weeks. Unsure why and concerned this is some sort of scam.

Hi :wave:

We are really sorry to hear that.

For more details, we will need to take a look into your Plum account.

Could you contact us via ‘chat to human’ in the app, or by emailing help@withplum.com please? Our support team will be happy to assist you.

Thank you!

- Georgios