Cannot access my money

I have two interest bearing pockets that I deposited money into on 27th September.

The app shows the money as in my account with “0% available”. The transactions list shows that the money “should arrive 5th October”. So I don’t understand why I am not able to make withdrawls.

I would like somebody to urgently make the necessary changes, or otherwise explain how I get access to my funds.

Hello @boardbloke :wave:

This might need further investigation. Could you please send an email to ? One of our agents will be happy to assist you :blush: