Got logged out and now can’t get access to my account. I had to change my email as I cant access my old one. Plum keep sending verification to my old email.
I’ve messaged several times to notify them of change of email but nothing.
I need to access my account to make a withdrawal.
Hello @Staceylou
Hope you are doing well.
We will need to take a look into your Plum account for more details. Could you please send an email to help@withplum.com ? One of our agents will be happy to assist you
Best,
Georgios
Hopefully they will actually get back to you, I am still trying to get access to MY money
Hello @Craigdickie7
May I ask you please if you have contacted with support on help@withplum.com ?
Thank you
Georgios
Yea with no reply
Craig
Hi. Yes mine has been fixed thankyou
1 Like
Hey Craig,
Could you please check your inbox here in the forum for more details?
Thank you
Georgios