New phone wont link bank

Hi i resently purchased a new phone. Factory set the other old phone however trying to link plum to current account keeps advising “whoops message” and wont let me go anyfurther. Help please

Hi :wave:

We are really sorry to hear that.

For more details, we will need to take a look into your Plum account.

Could you contact us via ‘chat to human’ in the app, or by emailing please? Our support team will be happy to assist you.

Thank you!

- The Plum Team