Just logged into my account and my account is showing that I have 0…help
The app is completely broken for me too.
Mine is the same it’s not letting me withdraw money and it won’t load any pages on plum, I keep getting a error message when trying to withdraw money
Oh there is obviously a bug
Oh there is obviously a bug on there system
Same here. Cant sign in.
Tried re-installing the app and restarting my phone.
Tried to log in, says I’m not connected to the Internet. Reinstalled app. Restarted phone. No joy.
Same here it’s saying I haven’t got any linked accounts yet money was taken from my linked account a couple of days ago.
Same here for both mine and wife’s account. Hopefully someone is looking into it. I’ve raised it on Twitter with @withplum as well.
I can’t even log into my account on the app, keeps coming up with that I have no internet connection when I clearly do! This needs sorting asap, I cannot get to my money
I’m getting the same error. Looks like there’s a problem, I’ve raised it with @withplum on Twitter.
I’ve tried deleting the app and reinstalling and still nothing, won’t let me log in now either!
Has it been sorted for you? Have you had any contact from PLUM …mine has died completely and is showing something called a parse error
Hello @Tmc16
We’re currently working on a fix for connection issues that some customers have been experiencing this morning! We’ll be keeping our status page updated with our progress https://status.withplum.com/
Thank you for your patience.
Best,
Georgios
Hi @Carrieanne
my problem is sorted and I can now view my balance and pockets, I hope you get sorted soon
Hi
Yes I’ve had a message from plum stating they were working on the error and I can now see my account as normal
Me too…thank goodness yay
Mines still saying that I’ve got nothing in my account
Hey @Rachb4,
I am sorry about that.
Could you please send an email to help@withplum.com ? One of our agents will be happy to assist you
Best,
Georgios