Notification Indicator

The Plum app icon on my OnePlus 6T phone regularly fails to show the notification indication for daily account summary, deposits etc. When I go into the app I can then see there are notifications and when I exit the app the indication shows up. Some help that is; I’ve just read them!! They also then show up in the home screen notification shade. Is this common with the Android app and notifications?

Hi @Pilotbloke

Thank you for letting us know.

The team is investigating this now and we will provide an update as soon as possible!

2 Likes

Hello @Pilotbloke :wave:

We are really sorry about that.

May I ask you please if you have tried to re-install the app?

-Georgios

I haven’t reinstalled recently, it has updated a few times I think.

Hello @Pilotbloke

If there’s anything else please don’t hesitate to reach out to us :blush:

Thank you