True balance is asking me to re-enter everything

As the title suggests, I’ve gone to look at my true balance today, payday, and see the message “please add your income and expenses for me to calculate your True Balance”

Should I really need to do this? I can see all of my upcoming regular payments as normal, so not sure what the problem is with True Balance.

Thanks as always for your support!

Hello @vessel18 :wave:

As long as the upcoming regulars are shown as normal, then I would suggest you just leave as it is. However, in case there is any issue please do not hesitate to contact us on help@withplum.com . One of our agents will be happy to assist you :blush:

Best,

Georgios

The thing is, my available balance is not taking into account any of my upcoming regulars.

I’ve subscribed to Pro for this feature, but it’s not working as it should from what I can see.

Hello @vessel18 :wave:

This might need further investigation from our agents. Could you please email to help@withplum.com ? They will be happy to assist you :blush:

Best,

Georgios