Withdrawal delay

I made a withdrawal over three hours ago and my bank account is still blank. I have sent an email, chatted with Human and sent a dm on Instagram but I haven’t a response yet. What is going on?? Why can’t I have my money when I want it???

Hello @Ade

I can see that you contacted my colleagues at help@withplum.com and that they informed you that your funds have reached your Bank account. :+1:

Apologies for the delay!