Withdraws can't access my money

Tryed to withdraw my money it gone out but not saying it completed says it was ment to be in my account on 28th January not yet reached still says it available in plum

Hello @Rach1 :wave:

So sorry to hear that.

May I ask you please if you have contacted with our support team? I am pretty sure they have the way to assist you on this.

Sorted now but thankyou took a few days got there in the end

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